Streamline Your Tech Experience — Tailored Tech Support for Seniors
Discover stress-free computing with Tech Support for Seniors – your partner in navigating the digital world comfortably and confidently, at any age!
Not local to Sonoma County? Remote options via Zoom are available.
Explore How We Simplify & Make Your Tech Experience Stupid Easy®️
Feeling frustrated with your iPhone, iPad, or Apple computer (Mac)? How about email or social media? I help seniors in Santa Rosa, around Sonoma County, and across the country feel confident using today's technology—without the tech headaches.
Whether you want to text the grandkids, organize your emails, or finally understand your iPhone or iPad better, I’ll walk you through it step by step, patiently, in simple terms.
Discover specialized tech support tailored for your specific needs. From setup to troubleshooting, I ensure technology is simple, accessible, and enjoyable for every one.
Senior-Friendly Tech Support
in Sonoma County and across the US
Expert Tech Support Tailored for Seniors' Ease and Comfort.
Personalized Tech Support Near Me in Sonoma County
What I Can Help With:
✔️ iPhone & iPad Basics – Texting, FaceTime, taking photos, using apps
✔️ Mac Computer Support – Sending emails, browsing safely, organizing files
✔️ Social Media & Email – Staying connected with family & friends
✔️ Online Safety & Scams – Avoiding fraud and protecting your personal info
✔️ Personalized Tech Help – Got a specific tech issue? I’ve got you covered!
💻 Location: In-person help at your home, a central location or virtual support via Zoom
(outside Santa Rosa area; travel fees may apply)
Flat Rate: $100 per session (up to 1 hour)
Meet Your Tech Guide
Ed Troxell
Hi, I’m Ed Troxell, a tech expert with 15+ years of experience helping people like you make technology "Stupid Easy®️."
During my time at the Apple Store, I worked directly with customers to set up their devices, learn how to use them, and even led workshops to help people feel more comfortable with technology.
I know firsthand how overwhelming tech can be, especially when it constantly changes. That’s why I’m here—to provide patient, one-on-one support that helps you feel confident and in control of your devices in no time.
Local Tech Support For Seniors
Reviews
L.P.
Ed is kind, considerate, and extremely helpful.
C.B.
Love working with Ed! He is inspiring, a fantastic communicative teacher
M.W.
Ed is very knowledgeable and patient.
FAQs
Your Questions Answered - Simplifying Tech for Seniors
What types of devices can you help with?
We assist with desktops, laptops, tablets, smartphones, and other smart technology products. We focus more on Apple products (iPhone, iPad, Macs) but depending on your Windows (PC) computer needs we might be able to help.
Are your services available in rural areas?
Yes, we offer remote support that can assist users regardless of their location. For in-home services, please contact us to confirm if we cover your area.
How do you tailor your services for seniors who aren't tech-savvy
We focus on patient, simple instructions and ensure all communication is easy to understand. We take a step by step approach so you feel comfortable at every stage of the process.
How much do you charge for tech support?
Our tech support services are a flat fee of $100 (up to 1 hour). Depending on your location (if outside of Santa Rosa) there may be an additional travel fee.
What topics do you cover?
Topics Covered (more available by request):
Computer safety
Google Apps
Artificial Intelligence (AI)
Digital photos editing/organizing
Video editing
Social media
Apple iOS
Tech support/troubleshooting
What if I need help after regular business hours?
Our business hours are Monday through Friday from 9 am to 6 pm pacific and while most of our clients don't need tech support outside of these hours, if something urgent comes up we are only a phone call away.
How do I know if my issue requires in-home assistance or can be resolved remotely?
It depends on how comfortable you are using Zoom video conferencing and if you prefer having someone next to you in person or not. We can always help you evaluate your problem via initial communication and advise whether a remote (Zoom) or in-home visit is needed.
Are there any subscription plans for regular support?
Yes, we offer various subscription plans that provide regular checks and maintenance, ensuring your devices remain up-to-date and function efficiently. These plans can be customized based on your specific needs and frequency of support required. Reach out if you would like a custom quote for your needs.
What does tech support cover?
Tech support for seniors covers general tech questions, training, guidance, and basic troubleshooting. We don't get into hardware or repairs.
